TOP 10 INTERVIEW Questions and ANSWERS! (PASS)

TOP 10 INTERVIEW Questions and ANSWERS! (PASS)


Hi there everybody. It’s Richard McMunn again from the career
guidance company, How2Become.com. And in this video, I’m gonna give you my top
10 interview questions and also the answers. So if you’re going for any kind of interview
whatsoever, I strongly urge you to watch this video from beginning to end because it’s certainly
gonna help you beat the competition at your interview. So quickly, just a bit about me. That’s me there with a bald head. My name is Richard McMunn, a very warm welcome
to you guys. I understand how difficult an interview can
be, but I strongly believe that if you prepare fully and you follow my training, you will
have the best chance of success. I’ve been helping people like you for many,
many years now. I’ve been on the other side of interview panels
and I’ve interviewed people as well. So these are my top 10 questions and answers. Now, I’m gonna give you the top 10 common
interview questions and answers. And what I’d like you to do is to watch the
video from beginning to end because I will then give you these slides so you can download
the slides. I mean obviously, I recommend you take notes
as we go along, but yeah, I’m gonna give you the slides that you can download and you can
copy and work on them for your forthcoming interview. Please, just quickly, I’d very much appreciate
it if you click the red subscribe button below the video and also don’t forget to give it
a thumbs up if you like the training. I’m giving you, the free training. Also, say hi in the comments section below
if you’ve got your interview coming up, I’d very much appreciate that because it would
motivate me to do more for you guys. Okay, let’s get straight into it. So the first one of my top 10 interview questions. Question number one. Okay, so why did you want this job? You walk into the interview and they say,
“Why do you want this job?” So you need to sell yourself. Now, on each of these questions, I’m gonna
give you some important tips to help you prepare. Okay. Three important tips for this one. Tip one, demonstrate you have carried out
some research about the job you’re applying for. And what I mean by that is if there is a job
description, read it and like get a highlighter pen or a pen and underline the keywords. So if it says, for example, you must be good
at customer service or you must be able to work as part of a team, then you need to demonstrate
that you understand that’s what’s required. So you can say in your response, “Well, I’m
very good at working as part of a team, I’m great with customers,” and that will resonate
with the interviewer. Next one, tip two. Tell them you already have the skills and
attributes required to do the job. Okay? Because trust me, a lot of employers, they
don’t wanna spend time training people up, okay? Because it’s time sensitive. You know, they would rather have somebody
who comes in who already has some experience and the skills required. Number three, tell them something positive
about their company. Okay? So go on their website and have a look for
a good news story like maybe they’ve won an award or they recently launched a new product
or one of the members of staff has won an award or been recognized and say, “Oh, you
know, I looked on your website and you know, there’s a positive news story,” because that
will resonate with them that you carried out research. Okay, here’s my answer to the interview question,
why do you want this job? First and foremost, I have read the job description
in detail and I believe I have the skills and attributes to carry out the role competently
and professionally. Now, because I believe I already have the
skills required, I believe I will be able to learn the role very quickly. For example, one of the skills required to
carry out this job is an ability to work well as part of a team. Now, in my previous role, I was required to
work closely with other members of the company and external partners to achieve time-sensitive
topics. I believe the experience I have gained in
my previous role will stand me in good stead, if I am successful today at interview. Finally, I have studied your company in detail
and I’ve been nothing but impressed with your achievements and how you treat your staff. I noticed recently that you have won an award
for outstanding customer service. And when I read about the award it made me
want to come and work for you even more, as I believe customer service is really important
if a company is to thrive in the modern era we live in. Now, don’t forget you’re gonna get a copy
of these slides at some stage. If you watch it from beginning to end, I’ll
give you a link where you can download them, so do take notes, but you will get a copy
of the slides. Question number two. Interview question number two out of 10. What can you tell me about yourself? Now, three important tips again. Tip Number one, tell them three things about
you that are relevant to the role and also tell them something like a big achievement
that you’ve done. Your most proudest achievement to date. Tip number two, use power words in your response
when you describe yourself. So say, you know, I’m motivated and enthusiastic,
flexible, determined, conscientious, quick learning, and I’m organized as well because
these are positive words that will make the interviewer feel good about you. Tip three, only tell them a very small amount
about your home or personal life. Trust me, they’re not interested. It’s a shame, but they’re not. Okay. Now if you do mention anything about it, you
know, say something positive like you know, I like to keep fit, I read, I carry out self-development,
that kind of thing. Okay. Here’s my response to the interview question,
what can you tell me about yourself? I am an honest, reliable and hardworking person
who prides himself on getting things done. I’m a quick learner and I have a track record
of achievement. Now, for example, my biggest achievement to
date was when I won a customer service award in my previous job for delivering consistent
high standards when dealing with our customers. I’m also a great team worker. Whilst I am perfectly capable of working alone
unsupervised, I certainly thrive in a team environment and I love the feeling of completing
tasks and projects whilst working with other people. Now, outside of work, I enjoy keeping fit
and I visit the gym a few times a week. Whilst I’m certainly not obsessed with the
gym, I feel more motivated at work when I am able to concentrate for longer periods
of time when I keep my fitness levels up. I also like to undertake a bit of personal
development from time to time and I’m currently undertaking an online course to improve my
skills in a number of areas. Okay, great answer. I would also say that overall, I’m confident,
happy, organized, and a trustworthy person who will certainly not let you down if I’m
given the opportunity to work for you within your business. Question number three. What are your strengths? Virtually a guaranteed question. This one gets asked all the time. Quite easy to respond. However, this is what you need to do. Three important tips. Number one, tell them about three key strengths
you have. So just give them three. Okay? That’s more than enough. Three key strengths. Now, match your strengths to the person-spec
or the job description. So again, if it says, you know, you need to
be highly organized, well, tell them that that’s one of your strengths. If it says you need to be flexible, tell them
you’re a flexible person. And then tip number three, give them an example
for each of the strengths if at all possible. Okay. So what you need to do is have a look at the
person specification or the job description. This is an example for a job where someone’s
applying for a customer service role. Okay. So it’s customer service assistant and it
says here, you have to be able to deliver high levels of customer care. So that should be one of your strengths. Another one is a working knowledge of Microsoft
Office. Well, tell them, you know, you’re highly competent
in Office, you can use Excel, you can use PowerPoint. Another one. makes a positive contribution to teams or
tell them you’re a great team worker. And give an example. And also, you should be able to multitask,
remaining calm and professional even under pressure. Okay, so you look at the job requirements
and then tell them those are your key strengths and you are virtually guaranteed to get the
job if you can provide examples. So here’s my response for you for, what are
your strengths? I believe one of my key strengths is that
I can deliver exceptional customer service. For example, in my previous job I was tasked
with dealing with a sensitive customer complaint that had the potential to go wrong and cause
the company lots of problems. I dealt with the complaint in a calm and professional
manner and I took my time to resolve it to the satisfaction of the customer. Another key strength is that I am very flexible
and loyal. In a previous job, my employer was looking
for people to come in at the weekend because a number of people had come down with an unexpected
bug. I was one of the first to volunteer as I knew
how important it was for the business to carry on operating during one of its busiest days. Finally, I am a fantastic team worker who
is capable of delivering tasks and projects on time whilst working with other employees
and stakeholders. One of the final tasks I undertook at my old
job was that of a comprehensive stocktake during the weekend. I took control of a team of seven people to
make sure the stock take was done on time and to company specifications. And I briefed the team, allocated tasks according
to their strengths and provided support for everyone when needed. Those are the three examples of the many strengths
I believe I possess. I’ve studied the person specification and
I feel I would be an invaluable asset to your team if I am successful. Okay, so that’s the strengths. What about weaknesses? And this again, is a common one. You know, what’s your weakness or what weaknesses
do you have? Now, three important tips. We all have a weakness. Those people who go and say at the interview,
“Oh, I don’t really have any weaknesses.” They’re not telling the truth. Tip number two, don’t give a weakness that’s
connected with the job description or the person specification. So again, if one of the requirements is an
ability to work calm under pressure, don’t say, you know, “I’m not very good under pressure,
I tend to crumble.” That’s no good because you’re not ticking
the requirement of the role. Tip number three, turn your weakness into
a strength, and I’ll tell you how to do that in a second, but whatever you do, don’t tell
the interview panel that your weakness is chocolate. Okay, let’s have a look at my response. What’s your biggest weakness? To be honest, we all have a weakness and I
believe mine is my inability to sometimes not delegate and share tasks. Sometimes in the past, I’ve been known to
take on too much myself without spreading the workload amongst others. This was made aware to me during an appraisal
in my last job and I took the feedback onboard that my line manager gave me. I still take on lots of work, but if someone
else is better qualified or experienced than I am, I understand it’s important they do
the job instead of me. So what you’re saying is that you’re a hard
worker and you take up loads, you take on too much. I mean, that is every employer’s dream to
have someone who just takes them so much. But you’re saying that you’re able to take
on feedback, which is a strength. So you’re turning that weakness into a strength. A great answer. Question number five, what motivates you? Okay, another common interview question. Three important tips. Tell them something work-related and also
something family-orientated that motivates you. So something about work and something about
your family. And I’ll give you the great answer in a second. Tip number two, don’t say the weekends are
your motivator. And certainly, don’t say it’s your salary. Tip number three, be positive in your answers. Smile and be uplifted because you’re talking
about being motivated. Okay? So you should be smiling when you’re responding
to this. Okay, here’s my answer for you. Two key things that motivate me. The first thing is doing a good job at work
to the best of my ability. I appreciate that might sound like a bit of
a cliché, but it’s true. If I do a good job for my employer, I can
go home after a hard day’s work feeling satisfied and all ready to work hard to following day. Another thing that motivates me is being able
to provide for my family. If I work hard and I provide for my family,
they are happy too. I like the feeling of security I get from
being able to provide for my family, and I understand that this is only achievable if
I work hard and do a good job. Now, in the current job market where there
are so many people applying for one position, I understand how important it is to work hard
and deliver for my employer. Okay, great answer. Question number six. What are your salary expectations? Oh, this is a tough question but it’s quite
easy to answer if you know what to do. So three important tips. Aim high, but back up your demands. So justify the salary. You know, if it’s a salary of say $20,000
or 20,000 pounds and you’re gonna ask for 19.5 thousand, justify why you are asking
for that. Don’t be overconfident or arrogant, you know,
back up the reasons why, but yeah, don’t go on in at the low end, you know, justify your
worth. Tip number three, tell them you’re happy to
work a trial period to prove your worth based on your salary expectations. They’re not likely to take you up on that,
but if you offer it, it shows that you are confident in your abilities. So let’s have a look at a job that’s advertised
between say 15,000 pounds and 18,000 pounds a year. Here is my answer. I believe I’m worth 17.5 thousand pounds. Whilst I appreciate this is near the top of
the salary range, I believe the skills, the experience, and expertise I can bring to the
role will very much justify my salary. In my previous job, I more than made up for
my salary as I feel I was very good with the customers and I always took my time to make
them feel valued and welcome. We had many returning customers in the business
and I feel this was due, in some part, to the excellent customer service I and the other
team members provided. Now, because I am confident in my abilities
and I feel I’m worth that salary, I would be prepared to work a trial period if required
to show you what I can do and the value I can bring to your company. Okay, so that’s a great answer. Okay. Because you’re being confident but you’re
not being overconfident. You’re not going right to the top of that
range, but you’ll say, “Look, I’m prepared to come in and work for a trial period to
show you how good I am.” Question seven, what makes a good team player? And most jobs require a level of teamwork. And this is a great answer. Three important tips. Give them the list I’m gonna provide you with
on the next slide. So I’m gonna give you what makes a good team
player. Focus on positive keywords in the response. So, you know, say things like you have to
be a good communicator, you have to be supportive of other people. And also give them an example of when you
have worked as part of a team. If you have one. Okay, now a good team player is someone who
listens carefully to the team briefs. So there has to be a brief at the beginning. So the manager or the supervisor will tell
the team what to do. You’ve got to listen carefully, you have to
focus on the task in hand and you have to remain calm. Okay? Really important. Tell a panel that you’d have to listen to
the other team members and their contributions. You’d also have to be supportive of other
team members and help those who are struggling. You also have to be, to be a good team player,
flexible and capable of changing direction because not everything always goes right in
the team task. And you should also be determined to do a
great job regardless of the pressure you are under. So repeat that list. Okay. So they have to listen, they have to focus
on the task, listen to other team members, be supportive of them, help those who are
struggling, be flexible and be willing to change direction and be determined to do a
great job regardless of the pressure. Question eight. How do you cope with pressure? Okay. So a lot of jobs require you to deal with
pressure. Three important things here. Tell the interview panel you are aware of
how important it is to remain calm whilst under pressure and follow your training. Important. And I’m gonna give you an answer in a second. Now, tip two, always focus on the task in
hand. And tip three, don’t be afraid to ask for
help if needed. Okay? That’s really important because sometimes
people do a job, they make a mistake and it costs the company dear. It’s important to ask if you are unsure. Here’s my response for you. Okay, I understand pressure is very much part
and parcel of any job. In particular, having studied the person specification
for this job I’m applying for, I understand that it will be a common theme within the
job. I cope with pressure by remaining calm, maintaining
a focus on the task in hand, and also remembering my training and procedural guidelines. Now, when the pressure is on, I believe far
too many people forget their training and that’s when mistakes can occur. Now, although I haven’t had to do this often,
if I ever feel I cannot complete a task properly and to the best of my ability, I would never
be afraid to ask for assistance or guidance. I would much rather do the perfect job with
the aid of assistance or advice, than push ahead and make a mistake that could cost the
company dear. Question nine, why should we hire you? Now, this might come near the beginning of
the interview, but I’ve put it towards the end because I think it’s important. And this next question after this, sell yourself. Again, three important tips. This is your chance to shine. So make sure you sell yourself because they’re
interested in you. So why should we give you the job? So don’t be afraid to show off. Tell the interview panel you have the skills
to match the job description and don’t be desperate, but do be enthusiastic and be excited
about this opportunity because remember, positivity is contagious. We all love to speak and listen to positive
people. So be positive and upbeat. Here’s my answer for you. Why should we hire you? I understand you’ve had many people apply
for this job and it’s vital you get the right person. I strongly believe that I am the person for
this job. Now, I say that because I’ve studied in detail
the job description and I feel it fits perfectly the skills, attributes, and experience I have
gained in my life so far. I have a track record of achievement and I
can assure you I will not let you down if you give me the opportunity to work for you. I’m very excited about the role and I genuinely
hope I get the chance to prove to you my worth. Finally, I fully understand that with this
job comes responsibility. I believe I have the maturity and experience
to act as a positive role model for your company. Great response that is. Question number 10, why do you want to leave
your current job? So why do you wanna leave it? This is if you are employed. Three important tips. Do not be critical of your employer in any
way. A lot of people do this but don’t. You know, you don’t wanna say, “Oh, they’ve
not been treating me well” or “I fell out with somebody there.” That’s no good. Don’t say it. Tip number two, be positive about them, even
if you don’t actually mean it. That’s what I’d wanna hear is that you liked
them because you’re more likely to like me as an employer. Tip three, say you want to leave to focus
on a new challenge. So here’s my response for you for question
10. I have had a fantastic time with my current
employer and I have learned a tremendous amount. The people, staff, customers, and managers
are great and I will be sad to leave them as they have treated me so well. However, the time has come to move on. I believe I’ve learned as much as I can in
that role and I am now looking for a new and fresh challenge to get stuck in to. Finally, I just wanna reassure you that I’m
not looking to move on from this job quickly, if I’m successful. I plan to learn my role, become competent
at my job and enjoy working with my new colleagues and the customers. I plan to stay in this job for a long period
of time. Okay. So you get to the end of the interview, they’re
going to say to you if you’ve got any questions you’d like to ask us. These two questions are great ones to ask. They’ll say to you, “Finished the interview,
have you got any questions to ask us?” Yes. Is there any further literature that I can
read about your company whilst I’m waiting to find out if I’m successful? So that demonstrates you’re keen and you wanna
find out more about it. And if you ask me that question at the end,
I’ll be like, “Well great.” I mean, to be honest, I’d probably say, “Oh
no, it’s okay. It’s fine. You don’t need to.” But it demonstrates that you’re enthusiastic. What you don’t wanna do is hope they give
you a massive sort of like folder with loads of stuff in it, but if they do, it means they’re
really interested in you. Next question. I noticed on your website you have recently
launched a new product. Has it been a success? So go on their website and have a look at
one of their products and say, “Look, I noticed you sell this product. What’s it like? Is it any good?” Okay, guys, look, please subscribe to the
channel. I’d like to give you more training now. I really hope you’ve enjoyed the video. Don’t forget, give it a thumbs up. Subscribe to the channel and say hello and
let me know what you thought of the video in the comments section below. I always respond to every everybody who comments. But if you’d like more free interview training,
there is a link right now below this video. Just click it and it will take you through
to my website. If you wanna go to the website directly, it’s
called passmyinterview.com and there’s a free training course on it. It’s free of charge and it’s 50 training modules
about interviews so you can learn more about it. Guys, I really enjoy making these videos for
you. I hope you’ve enjoyed it. I genuinely hope you pass your interview and
I believe with my training and advice, your chances will skyrocket. And like I say, give the video a thumbs up. I would love that very much. Appreciate it. And then, yeah, I wish you all the very best
for passing your interview. I’ve been Richard McMunn. Thank you for watching.

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